CANCELLATION POLICY

Appointment & Cancellation Policy To provide the best experience for all clients, we kindly ask that any cancellations or rescheduling be made at least 48 hours in advance. • Cancellations made within 24 hours of your scheduled appointment will result in a 50% charge of the booked service. • Same-day cancellations or no-shows will result in a 100% charge of the booked service. We offer a 10-minute grace period for all appointments. If you arrive more than 10 minutes late, your service may need to be adjusted or rescheduled to avoid disrupting the remainder of the day’s schedule. If, for any reason, we are unable to complete your booked service once the appointment has begun, 50% of the scheduled service total will be required. The remaining balance will be due when you reschedule and complete your service. Deposits & Refund Policy All deposits and service payments are non-refundable. Deposits may be applied toward a rescheduled appointment when proper notice is given in accordance with the cancellation policy. Please note: For the safety, comfort, and relaxation of all guests, we maintain a no-child policy in the salon. We truly appreciate your understanding and cooperation in helping us maintain a smooth, professional, and respectful schedule for everyone.